Frequently Asked Questions (FAQs)

I’m brand new to bicycling and fundraising. How do I get started?

First, you should feel really good about taking on this enormous challenge that is the NCAC! If you’re on Facebook, we suggest that you join the NorCal AIDS Cycle group to stay connected, attend some training rides to meet your fellow cyclists, and keep a lookout for NCAC events throughout the Spring where you can learn more about training, fund-raising, and what NCAC is about. Each participant is connected to a past rider or crew-member (your “mentor”) so that you have a contact and can hear about his or her experiences.

For tips on training, visit the Training and Resources section, and make sure to come out for our scheduled training rides and “Do-It-Yourself Rides” that can be found in the training ride and event calendar. You’ll receive a training plan in your registration packet or through your mentor. Following this plan will bring you that much closer to reaching your goal.

What will a typical day on the Ride will be like for Cyclists and Crew?

Each morning we’ll be waking you up at 5:30am so Cyclists have time to get packed, fed and stretched for the day’s riding or Crew assignment. A hot breakfast, including plenty of coffee, will be provided each morning.

At 7:00am (start-time depends on weather), all of the Cyclists and Crew will gather and will leave camp in a single pack accompanied by the moto-crew, the SAG/Sweep cars, the Bike Tech Crew, and our Medical Director.

On the road, Cyclists will be treated to well-stocked Rest Stops separated by 12-20 miles of beautiful scenery. Lunch will be served near the halfway mark each day. The Motorcycle and SAG/Sweep Crews will be keeping track of all the riders and making sure they’re staying safe and not getting lost.

In Camp, everyone will be treated to a delicious and filling dinner with evening entertainment provided by our Beneficiaries and the Organizing Committee, and FREE massages and chiropractic care.

Organized activities will end by 8:30pm each night to give everyone the chance to get a full night’s sleep before we wake up to do it all over again.

How will all of my gear get transported? Am I responsible for that?

You are not responsible for the transportation of your own camping gear and luggage. There will be a gear truck that will transport your camping gear and luggage. Each cyclist and crew member is allowed one personal bag of 50 pounds or less, and one tent bag for the duration of the ride.

How much money am I supposed to raise?

For NCAC 2020, Cyclists are required to raise at least $1,600 in donations to participate. Crew Members must raise at least $600.

Your $16 Registration Fee is not included in your fundraising total. We will be offering various incentives to encourage both Crew and Cyclists to raise more than the minimum amount. With your registration, you have access to your very own fundraising page, which will allow you to send out email requests for donations and to keep track of your progress toward your goal. If you have questions on fundraising, visit our Fundraising Toolkit Page or talk to your mentor who can help you get started.

What happens if I haven’t met my fundraising minimum by the day the ride starts?

We encourage you to start your fund-raising as soon as possible. If you have not met the minimum fundraising amounts of $1,600 for cyclists or $600 for crew by 4 p.m. on Wednesday, May 13, 2020, you will need to self-donate the remaining amount (i.e. at least up to the minimum) with cash, cashier’s check, money order, or credit card. You will be allowed to continue to raise funds until June 30th, 2020.

How do I handle off-line donations?

If you receive cash donations, we recommend keeping the cash and then making a check donation in the donor’s name. You can then print out or e-mail the receipt to your donor for tax purposes.

For check donations, make sure the check is made out to “NorCal AIDS Cycle” or ”NCAC”  and has your name somewhere on it. Then fill out (or have your donor fill out) an off-line donation form and mail it in to NCAC. The address is on the donation form. Donation forms can be found on your personal fundraising page or in the Fundraising section. Contact our Fundraising Team at if you have any questions regarding this process.

Every check or cash donation must have an individual donation form! Checks or cash without the form may not be credited to you.

How do fundraising teams work? Can I team up with someone to split fundraising and riding?

Creating and joining NCAC fundraising teams is a great way for friends to support each other as they prepare for the NCAC and for potential donors to learn more about the NCAC community. Although your team webpage will show how much money the entire team has raised, each team member is individually responsible for meeting the fundraising minimum.

My fundraising total doesn’t look right. Who can I contact about that?

If you need help managing your donations or confirming your total please contact or Fundraising Team at Make sure you allow at least two weeks for your off-line donations to appear on your total before contacting us. On-line donations should appear immediately.

I want to participate but can’t make it to the actual event?

No problem, you can register as a Virtual Cyclist and raise as much funds as possible. Virtual Cyclists receive their own personal fundraising page and can use all the tools available to Cyclists and Crew. There is a $16 Registration Fee to cover administrative costs.

If I end up not riding or crewing, can I get the money I’ve raised to count toward my friend, who’s also participating?

No. Transferring donated funds between participants is not an option. Rest assured, your total will be included in grants to our beneficiaries.

My question isn’t answered below? Now what do I do?

If you can’t find the answer to your question please contact us and someone will be happy to answer any questions you might have. Your mentor is also a great source of information.